Privacy Policy
Last updated:
Information We Collect
Red Folder Research ("RFR," "we," "us") collects information you provide directly when you request access to our services, submit cases through our portal, or contact us. This includes your name, email address, phone number, firm name, and case-related information necessary to perform our research services.
How We Use Your Information
We use the information we collect to provide our insurance policy research services, communicate with you about your cases, process billing and invoices, improve our services, and comply with legal obligations.
Information Sharing
We do not sell your personal information. We may share information with insurance carriers and databases as necessary to perform our research services, with payment processors for billing, and as required by law.
Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security audits.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Case data is retained in accordance with applicable legal hold requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at support@redfolderresearch.com. We will respond to your request within 30 days.
Cookies and Analytics
Our website uses cookies and analytics tools to improve your experience. You can manage your cookie preferences through our consent banner.
Contact Us
If you have questions about this privacy policy, contact us at support@redfolderresearch.com or call (208) 401-5698.